A1 - How to remotely connect to windows 11 PC to setup intune: (your steps to help)

  1. You must be on a windows 10 or 11 device to install and use quick assist to help another windows user. (same steps as below to setup, but click I want to help button to get code to share with user that needs help to enter on their quick assist instance)
  2. When you install quick assist, you will need to login with your msft 365 acct username, pw, and authenticator code to use quick assist to help others (who will be loged in to their msft 365 acct , just need to click on it to allow it to be used with quick assist)
  3. The open app, click I want to help, copy code
  4. send code to user that needs help (code is valid for 10 mins)
  5. When user enters the code and you connect in quick assist, then click "request control" in the top area of screen/quick assist toolbar area

A.2 How to remotely connect to windows 11 PC to setup intune: (user steps to receive help)

  1. On the windows laptop to assist, have use click on windows icon on bottom left area of taskbar.
  2. search for "quick assist"
  3. click on the app icon to start it
  4. enter code given by you to connect to their device and help, then press enter
  5. click checkbox to allow screen sharing
  6. click accept button
  7. After remote admin requests control in quick assist, user must click "allow remote control" button in quick assist
  8. Now user's laptop can be remotely controlled to get the hardware hash.

B1. One liner for powershell as admin

PowerShell

Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass -Force; Install-Script -Name Get-WindowsAutopilotInfo -Force; Get-WindowsAutopilotInfo -OutputFile "$env:USERPROFILE\Desktop\AutopilotHWID.csv"

B2. Main

  1. Powershell seems to be disabled during the windows OOBE, so you need to get through it, enter your msft 365 username and password, then run powershell as admin when the oobe finishes and you see the windows desktop screen (click windows icon, search for "powershell", click "run as admin", click yes button).
  2. Check desktop to see if Autopilot...csv file is created
  3. Login to gmail.com with your google workspace credentials (agoldfine@istios.health)
  4. Email csv file to agoldfine@istios.health

Copy file to desktopPowerShell

Copy-Item "C:\WINDOWS\system32\AutopilotHWID.csv" "C:\Users\%USERNAME%\Desktop\AutopilotHWID.csv"

confirm file was generatedPowerShell

dir C:\WINDOWS\system32\AutopilotHWID.csv

Run the below to get hardware hashPowerShell

Get-WindowsAutopilotInfo -OutputFile AutopilotHWID.csv

4.1 record serial number shown<br>ex. PF5PD00L

Enable scripts in the powershell session with:PowerShell

Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass

3.1 type y, press enter

Install the autopilot script by pasting this in powershellPowerShell

Install-Script -Name Get-WindowsAutopilotInfo -Force

2.1 press enter to run the script<br>2.2 press y when prompted to install nuget in powershell<br>2.3 press up arrow to show previous command, then enter to run it

C1 - Upload CSV file to admin via wormhole.app (Or copy serial number and hash, paste values in quick assist chat)

How to setup Intune/autopilot remotely/manually